Returns & Exchanges
At wagwear, we want you and your pup to be completely satisfied with your purchase. If a size or style isn't the perfect fit, you can return or exchange unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Pack the Product
Place the items in their original packaging, ensuring all tags are attached and the product is free of pet hair or debris.
Ship and Refund
Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing